There was a statement, but it seems it was removed a GM can put you jail for any reason to discuss reports, if you leave the jail by any means you will be banned for failure to follow in-game support instructions.
There is an issue where certain boss creatures are not fighting back, due to unknown reasons, if you decide to exploit this you can be banned, please report the AI, so that it can be moved and fought correctly. The GM's will randomly be watching the spawn if you are caught you will be banned...
We have decided to change the 48hour timer for unbuilt houses, we can not find any logic to keep that timer, so until the change is made in the code in-game support will verify the house was unbuilt, no items present, and destroyed then proceed to lower the decay timer. Anyone can make this...
I have decided to close the arena to give the developers time to resolve the numerous exploits that are being used. I apologize for any inconvenience this might cause the banks will be put outside to get your items.
Due to technical limitations if your pet dies, due to fall damage, glitch or a bug support will not be able to confirm the death and therefore will not be able to resurrect the pet. We apologize for this inconvenience, but as this system was abused in the past, we are forced to make this policy.
Please do not request this from my game masters. We will not reset counts for any reason, If you have decided to be a murderer then you must face the consequences no matter how long you have been away from the game.
I am going to attempt to reboot the server every three hours as to avoid players losing there items due to the unexpected crash our developer is working tireless on trying to fix. I am hoping this removes lot of the stress due to unexpected item loss.