In Game Support Notices

Thread starter #1

LGM Discord

Lead GameMaster
Staff member
Due to technical limitations if your pet dies, due to fall damage, glitch or bug support will not be able to confirm the death and therefore will not be able to resurrect the pet. We apologize for this inconvenience, but as this system was abused in the past, we are forced to make this policy.

When the time comes for the server to reboot pets do not log out with you, there is a chance that they could be lost or even killed the GM's will not replace the pets, please either stable or mount your pet before logging out to avoid any problems.
 
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Thread starter #2

LGM Discord

Lead GameMaster
Staff member
We have decided to change the 48hour timer for unbuilt houses, we can not find any logic to keep that timer, so until the change is made in the code in-game support will verify the house was unbuilt, no items present, and destroyed then proceed to lower the decay timer. Anyone can make this request so if you own a house it is in your best interest to build it if you want to keep it.
 
Thread starter #3

LGM Discord

Lead GameMaster
Staff member
There is an issue where certain boss creatures are not fighting back, due to unknown reasons, if you decide to exploit this you can be banned, please report the AI, so that it can be moved and fought correctly. The GM's will randomly be watching the spawn if you are caught you will be banned with no verbal warning.
 
Thread starter #4

LGM Discord

Lead GameMaster
Staff member
There was a statement, but it seems it was removed a GM can put you jail for any reason to discuss reports, if you leave the jail by any means you will be banned for failure to follow in-game support instructions.
 
Thread starter #5

LGM Discord

Lead GameMaster
Staff member
Please, if you are trading a guild keep contact in-game support before you initialize the trade, as the NPCs will be lost and will not be refunded.
 
Thread starter #6

LGM Discord

Lead GameMaster
Staff member
We have received reports and confirmed that players are using houses or any structures for traps, this is not an intended feature if you are caught trapping a player in a house or any structure that is being placed you will be punished for exploiting. Let us keep houses and any structures as what they have intended a place for you to store your stuff and decorate do not use them for any other reason.
 
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Thread starter #7

LGM Discord

Lead GameMaster
Staff member
The GM"s have decided that if you are Haven, and you use any mechanic to intentionally try to attack/kill or trick yellow flagged players into unwanted combat situations we will send you back to the mainland. The Island was created to give yellows a chance to learn the game and be eased into the harsh world of Mortal online.
 
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